FAQ

CASA BRENNA TOSATTO

FAQ

We look forward to having you as our Guest and to welcoming you at our House. To make your stay even more pleasant, we give you some information. We remind you that we are always available for any request or information.

Frequentky Asked Questions

Is breakfast included in the Room Rate?

Yes, breakfast is included in the Room Rate, not with Special Rate.

Is there a WiFi connection?

Yes, WiFi is available throughout the House for free.

Is private parking available?

Yes, private parking is available on site. Advance booking is required.

Do I have to pay a deposit when booking?

Yes, 10% of the stay will be charged as a deposit.

Is it a structure for children?

Children up to six years old are welcome. Property is not suitable for children under the age of six. For any special requests, contact the Management. We will be happy to find a solution.

Can children stay for free?

Children can stay for free up to 12 years in suite with parents, you will find in the configuration of the room the number of children who can stay for free.

What time can I check-in and check out?

Check-in will be possible from 15.00 to 18.00. Check-out must be done before 10.00.

Is there a penalty for changes?

Changes made up to 14 days before the date of arrival do not involve any cost. In case of changes, in the case of no-show, the total amount of the entire stay will be charged.

Is there a penalty for cancellations?

If cancelled up to 14 days before the date of arrival, no fee will be charged. In case of cancellations or, in case of no-show, the total amount of the entire stay will be charged

Is it a disabled facility?

Since there is no lift in our structure, it is not suitable for disabled people.

Can I invite guests who do not reside in the Villa?

No, unless authorized by the Management.

Are pets allowed?

No, pets are not allowed